FAQ
How do I choose the right plant for my home?
Start with the light in the spot. A sunny window suits cacti and succulents, indirect light suits monstera and fiddle-leaf fig, and a dim corner suits ZZ and snake plants. Each plant’s page says the light and watering it needs, and if you are not sure, send us a photo of the spot on WhatsApp and we suggest what suits it.
How often should I water plants in summer?
Indoor plants in air-conditioned rooms usually need water once a week: touch the soil and water when the top 2–3 cm are dry. Cacti and succulents every two to three weeks. Balcony and garden plants need water every day or two in summer, in the early morning or after sunset.
When do you deliver, and what does it cost?
We deliver daily from 10:00 to 22:00, and at checkout you choose the day and a two-hour slot. Orders placed before 4 pm arrive the same day in Oman, and the next day in the other emirates. Delivery in Oman is AED 15 and free on orders over AED 200, and AED 25 to the other emirates. Plants travel upright in protective boxes.
What if a plant arrives damaged?
Tell us within 7 days of delivery with a photo of the plant, and we replace it at no charge in a delivery slot you choose. A leaf or two dropping in the first days is normal after a move, as the plant settles into its new place.
Does the plant come in a pot?
Every plant comes in its plastic nursery pot with drainage holes. Where the option is offered you can choose a terracotta or ceramic “Pot”, and we plant it for you before delivery. We also sell pots, stands and seagrass baskets on their own.
More questions
Will you plant it in the pot I choose?
Yes. Choose the “Pot” option, terracotta or ceramic, on the plant’s page where it is offered, and we plant it in fresh soil before delivery at no extra planting charge.
Do you sell artificial plants?
No, we sell live plants only, and we look after them at our nursery before they reach you.
Can you help me choose plants for my balcony or office?
Yes. Send us a photo of the spot on WhatsApp with the direction of the window or balcony, and we suggest plants that suit the light and the space. We do not offer garden design or installation.
How do I look after a plant in its first week?
Put it somewhere that suits its light, away from the direct air-conditioning draught, and do not repot or feed it in the first month. Water when the top of the soil is dry, and follow the care card that comes with it.
Can I send a plant as a gift to another address?
Yes. Put the recipient’s address and phone number as the delivery address and the card’s words in the order note, and we call the recipient to arrange the time without mentioning the price.
Can I change my delivery slot?
Yes, up to three hours before the slot, by phone or WhatsApp with your order number.
Didn’t find your answer? Ask us on WhatsApp